How does the setup fee work?
You choose. On a 1, 2, or 3-year plan, setup is $0. On month to month, you pay the setup fee once and can cancel any time with 30 days’ notice. If you leave a yearly plan early, you pay the setup fee you skipped.
Is the front desk kit really free?
Yes, with Growth, Pro, or Max on a 1-year plan or longer. We set it up at your salon, and it’s yours to keep after 12 months. If you leave early, return the kit in good shape, or keep it by paying $110 for each month left.
What if I want lots of small changes?
Send them together in one message and they count as one change. If you still need more than your plan includes, extra changes are $15 each, or move up to Pro for one change every business day.
Do I have to change my card machine?
No. Keep your current card machine and processor. TLNA records card, cash, and split payments so your reports and payroll stay right.
Do longer plans save more?
Yes. Every 1-year plan gets $0 setup, a price locked for the year, and a free logo refresh or extra website page. Stay 2 years and your 13th month is free. Stay 3 years and your 13th and 25th months are free, with your price locked the whole time.
Is the founding salon price really locked?
Yes. As long as you stay on your plan, your monthly price won’t go up. In return, we ask for honest feedback and permission to show your website as our work.