Questions, answered.

Packages are Essentials $139, Growth $259, Pro $339, and Max $429 a month. Growth and up include a front desk kit. Just the TLNA POS is $89 a month, and just a website is $499 once, then $29 a month. Stay 2 or 3 years to get free months.

You choose. Pay $0 setup on a 1, 2, or 3-year plan, or pay the setup fee once ($199 to $999, depending on the plan) and stay month to month. The setup covers building your website, loading your menu and staff into the POS, and training. If you leave a yearly plan early, you pay the setup fee you skipped.

Yes. Every 1-year plan gets $0 setup, a price locked for the year, and a free logo refresh or extra website page. Stay 2 years and your 13th month is free. Stay 3 years and your 13th and 25th months are free, with your price locked the whole time.

Yes, with Growth, Pro, or Max on a 1-year plan or longer. The kit is a touchscreen station with stand, receipt printer, and cash drawer, and Pro and Max add a check-in tablet. It’s yours to keep after 12 months. If you leave early, return the kit in good shape, or keep it by paying $110 for each month left.

No. Your plan price is what you pay. Add-ons are only added if you ask for them, and we tell you the price first.

Our first 10 salons pay $0 setup, get the first month free, and keep their price for as long as they stay. In return, we ask for honest feedback and permission to show your website as our work.

No. The templates are starting points. We can change the colors, fonts, and layout, mix pieces from different templates, or design something new from sites and styles you like. Just tell us what you want.

About two weeks from our first call. You review a preview on your phone first, and it only goes live when you love it. Need it faster? Ask about the 5-day rush.

You do. We register your domain in your name, and your photos, menu, and words are always yours.

Yes. Text or email us the change. Small changes like a price, a photo, hours, or a holiday banner count as one change. The Website plan includes 2 a month, Essentials 4, Growth 8, and Pro and Max unlimited (one a day). Extra changes are $15 each, and most are done within 2 business days.

Send them all in one text. We bundle everything you send in a day into one change. If you change things often, Pro gives you a change every business day. Bigger jobs like a new page or a new look are quoted first.

Nobody can honestly guarantee that, and you should be careful with anyone who does. We set up your Google Business Profile, keep it active with posts, and help you get more real reviews. Those are the things that move salons up in Google Maps.

No. TLNA runs on the iPad, Android tablet, or Windows computer you already have, and on phones for your techs. Growth, Pro, and Max include a front desk kit, set up at your salon. On other plans you can buy the kit for $1,499 installed.

No. Keep your current card machine and processor. TLNA records card, cash, and split payments so your reports and payroll stay right. If you want, we can also connect a TLNA card reader so the amount and tip screen show up on the reader by themselves.

Yes. The POS, the tech phone app, and our support work in English, Vietnamese, and Spanish. Each person can pick their own language.

Yes. TLNA POS sells gift cards and takes them as payment. Use plastic cards with your logo, or print or text a code instead. Anything left over stays on the card, and you can see what’s owed on every active card. We can design and order your plastic cards for you.

Each salon’s data is kept separate, sent over encrypted connections, and backed up. Sales can’t be deleted, so your records stay complete for taxes. You can export your data any time.

We make posts from your real work photos, specials, and holidays, and post them to Facebook, Instagram, and your Google profile. You can approve them first if you like.

We give you a QR card for the front desk and a simple way to ask every client for a Google review. We never hide unhappy clients or post fake reviews, because that breaks Google’s rules.

On Growth and Pro, yes. We reply to your Google reviews within two business days, in your salon’s voice.

Open a support case right inside TLNA POS, or text or email us. Urgent problems, like not being able to check out, go to the front of the line.

Month to month plans cancel with 30 days’ notice. On a yearly plan, you can leave early by paying the setup fee you skipped, and returning the front desk kit or paying $110 for each month left to keep it. Your domain stays yours, and you can download your sales and client records first.